Our CEO Joel speaks with the former tech lead from some of the world’s biggest restaurant brands Vikram Badwar regarding the future of POS with Chris Fletcher on famous Tech On Toast podcast.

• Simplifying Hospitality Tech: Joel discussed how EMenu Now is revolutionising the hospitality tech space with solutions that boost sales, cut costs, and enhance customer experiences, emphasising sustainability and exceptional service.

• The Future of POS: Vikram shared insights on the evolving POS landscape, noting the shift towards agile and leaner systems, with smaller tech players challenging traditional POS models with nimble solutions.

• Data Utilisation: Both guests highlighted the untapped potential of data in the hospitality industry, with EMenu Now providing actionable insights to help businesses monetise their data effectively.

• Loyalty and Customer Retention: Joel stressed the importance of loyalty programmes beyond discounts, emphasising the significance of creating a comfortable environment for customers to return to.

• The Role of Technology in Staff Retention: Vikram explained how technology can enhance employee experiences, fostering loyalty to the brand and improving staff retention rates.

• Partnering with Drinks Suppliers: Joel shared an exciting development where EMenu Now has partnered with major drink suppliers to boost sales through digital menus, showcasing the power of strategic partnerships.

• Looking Ahead: As we wrapped up, we reflected on the future of hospitality technology, envisioning continued evolution to offer more choices for consumers and better tools for staff, creating win-win situations for all involved.