Case Studies

The White House Hotel

“We’ve seen a 50% increase in room service sales from EMenu.”

“POS System is super easy to use”

Yasmin Patel - The White House Hotel.

Sun Street Hotel

"EMenu isn't just one or the other..."

 “ We have found that EMenu increases that incremental spend whilst also maintaining a 5 star level of service…”

Jake Greenall, General Manager, Sun Street Hotel

“We’ve seen an increase of about 40% spend per head…

I would definitely recommend EMenu, 100%!”

April, Manager - The Dartford Sports Bar

Park View Café

“EMenu helped us improve sales and the customer experience. Customers ordered more, especially the additional drinks and as staff had more time to spend with guests to help them with their choices”

Fuat Ahmed - GM

B&L partnered with EMenu to enhance their operations, achieving impressive results:

  • Reduced Staffing Costs

  • Increased Spend Per Head

  • Faster Checkouts

  • Enhanced Customer Satisfaction

This case study showcases how EMenu’s digital ordering system has elevated both efficiency and customer experience at Burger & Lobster.

Burger & Lobster

Room service order accuracy has significantly improved as there is minimal room for miscommunication between guests and staff due to guests having the ability to confirm their order digitally, this has reduced food waste.

“EMenu has been brilliant for us. Since we started providing room service through the system we’ve seen spend per head increase by an average of 60% because the menu is much clearer and easier to navigate than a normal menu, and guests generally spend more when they don’t have to call us.”

Mark Karacsony, Assistant In Room Dining Manager.

EMenu helped them save 40% on delivery costs with direct delivery, capture customer data for marketing and promote loyalty. Our sophisticated upselling service increased the average spend per head by over 20%.

The Grand Central team came to us with a need to simplify the way they serve food and beverages to their passengers. They were looking to step away from the days of passengers wobbling their way along to the buffet car or staff having to squeeze a catering trolley down busy isles, and into the future with QR code ordering to your seat!

Within 1 month the RVB team have seen a 100% increase in average order values! This is largely thanks to automatic up-selling and suggested pairings, as well as customer behaviour generally reflecting an increase in order values when using and online order & pay system.