Is your pub stuck in the dark ages? Try this POS upgrade trick and watch your profits soar
Introduction
In the ever-evolving world of the British pub, one thing remains constant: the need to adapt to changing times. In the past, this meant keeping up with the latest trends in beer and food. But today, it’s also about embracing technology to both keep your customers happy and frankly stay alive given the sharp increase in costs. Our Publican survey showed that 80% of publicans are ‘stuck’ as they have old technology which is too expensive to change, and damaging profitability as it cant meet their needs or the needs of their guests. Specifically highlighted concerns were around the friction with upgrading technology, terrible stock management systems and close to zero upselling by staff.
In this article, we'll delve into how modernising your pub's POS systems can discreetly transform technology into the silent backbone of your business, ensuring your customers never leave disappointed.
Friction To Change
Most modern POS systems require you to completely change your hardware. What’s the point in spending loads on new hardware when your old POS hardware is working just fine right? You have to close your site, rip out your old hardware, put new hardware in and re-train staff. This is expensive and time consuming so nobody wants to do it.
What if there was another way? EMenu have identified a solution that enables businesses to access the latest POS technology on their old hardware with no changes, saving businesses hundreds of £s. Imagine every staff member could use any device to take an order and payment as they walk through a venue, ditching old card machines. This is now all possible.
The Nightmare of Running Out of Stock
Running a successful pub requires a delicate balance between serving your customers' favourite drinks and maintaining a profitable business. The heartbeat of this delicate dance is inventory management, specifically for your packaged menu items such as bottles of beer, cider and soft drinks.
Here's where technology steps in. Modern POS systems for pubs are designed to serve as the silent backbone of your business. They ensure you never run out of these popular beverages and help you manage your stock effectively.
With modern POS systems, you can have:
Basic but Accurate Stock Tracking: Every pint poured and every plate served are meticulously recorded, erasing the unpleasant surprises of running out of your most popular craft ale. Stagnant stock in your storage room becomes a thing of the past. You'll have real-time insights into your inventory.
Quick and Efficient Checkout: You want a POS on the go- to be able to order, pay and serve within one tap. No more back and forth with the card reader, checking to see if the order printed or having to scribble down unreadable notes. All available through an “all in one tablet” enabling untrained staff to manage orders and payments on any device.
Data-Driven Decision Making: This technology acts as your business consultant, monitoring what's selling like hotcakes and what's gathering dust on the shelves. With these insights, you can craft special deals and promotions that entice your customers to return for more. Let’s not forget upselling in the moment, it can be hard to remember special offers and what accompaniments need to be targeted. That’s why “all in one tablet” POS’s could be an untrained staff’s best friend, as it will have triggers to remind them what needs to be upsold.
Technology for a Seamless Customer Experience
Modern POS systems aren't about transforming your pub into a tech hub, we wouldn’t want to disrupt your traditional pub atmosphere that the locals love. Instead, they discreetly function in the background, ensuring a consistent and exceptional experience for your customers. The technology's role is to facilitate a seamless operation that goes unnoticed by your guests.
As a pub owner or manager, you can focus on what truly matters – engaging with regulars, offering drink recommendations, and boosting your sales figures, without getting bogged down in cumbersome paperwork.
A Modern POS System Seamlessly Integrated with Your Devices
Ready to ensure your pub never faces inventory shortages, delights customers, and embraces data-driven decisions—all while preserving the cherished traditional charm your patrons adore? Reach out to us to explore how you can seamlessly integrate a cost-effective modern POS system with your existing devices. It's the solution you've been searching for to make technology the silent backbone of your traditional establishment, guaranteeing a consistently exceptional customer experience and assisting staff in effective upselling.
